WELCOME TO MOVING SHIPPING CONTAINERS

frequently asked questions

Welcome to the Moving Shipping Containers FAQ page. Here, you’ll find answers to common questions about our shipping containers, product options, ordering process, payment methods, delivery, and customer support.

If you have a question that isn’t addressed below, please contact our team. We’re happy to provide additional information and assist you with your container purchase and delivery requirements.

We offer a range of shipping containers, including standard dry storage containers, high-cube containers, refrigerated (reefer) containers, and other specialized container types, depending on current availability. Product options, sizes, conditions, and specifications vary by listing. Please visit our Products page to view currently available containers and their individual details.

Our primary service is the sale and delivery of shipping containers. Rental availability may vary by location and product type. Please contact our team to confirm whether rental options are currently available in your area and to discuss your specific requirements.

Customization options may be available depending on the container type, project requirements, and current availability. Available modifications may include features such as doors, windows, insulation, electrical systems, ventilation, or other project-specific improvements. Please contact our team to discuss your requirements and confirm available customization options, pricing, and estimated processing time before placing an order.

Our primary delivery services are focused on locations within the United States. International shipping availability may vary depending on the destination, container type, carrier availability, and applicable import and export requirements. Please contact our team to confirm whether international delivery is available for your location and to discuss shipping options and costs.

Warranty coverage varies depending on the container type, condition, and product purchased. Any applicable warranty or guarantee will be clearly stated on the individual product listing or provided in writing before purchase. Please review the product details and applicable terms carefully, or contact our team if you have questions about warranty coverage before placing an order.

To request a return or refund, please contact our team at support@movingshippingcontainers.com or sales@movingshippingcontainers.com and provide your order number, delivery date, and a description of the reason for your request. Photos may also be required if the request involves damage, defects, or an item that does not match the order.

Return requests for eligible non-custom products must be submitted within 14 calendar days of confirmed delivery. Returns must be approved in writing before any pickup or return shipment is arranged. Custom-built, modified, special-order, and certain final-sale products may not be eligible for return. Please review our Return & Refund Policy for complete eligibility requirements, return conditions, and refund procedures.

Yes. Customers may contact us to inquire about in-person container inspections. Our containers may be available through our distribution yards and supplier locations, so the exact inspection location will depend on the container selected and its current availability. Please contact our team in advance to confirm the container’s location and schedule an appointment before visiting.

Delivery times vary depending on container availability, the delivery location, transportation requirements, and site accessibility. Once your order has been confirmed and payment has been received and cleared, deliveries are typically estimated to arrive within 5–7 business days. Delivery dates are estimates and may vary due to weather, transportation conditions, carrier availability, or other circumstances beyond our control.

For complete details about order processing, delivery timeframes, and customer delivery responsibilities, please review our Shipping & Delivery Policy.